Privacy Policy

We value our customers and respect your privacy. Your personal information is held in the strictest confidence. We do not sell, trade, or rent our mailing list(s), phone numbers, or e-mail addresses.

If you elect, you may receive product updates and new information from The Glass and Glazing Federation via e-mail and/or receive e-mail if there is a problem processing a site request or an issue related to any orders made.

While The Glass and Glazing Federation will never release your personal information to other companies, our collection of information will change as we offer more services on this web site. Please check this page in the future for updated information on data collection. We will only seek information necessary to provide the service you have requested.

Our current web server provides us with general information regarding visitors to our site to assist in future site developments. These statistics include number of visitors, number of views per page, percentages of computer platforms and browsers used.

Delivery policy
We can post to most countries in the world.
When you place an order with us, we shall arrange shipment by mail or parcel post, whichever is more appropriate. Delivery costs are dependent on the method selected and are weight based.

Allow three weeks from the placing of your order to the despatch of your purchases.

Returns policy
Your may return most items sold by GGF within 30 days of delivery for a full refund. We will also repay the return shipping cost if the return is a result of our error, or if the goods received are defective, damaged or incorrect.

We cannot accept items returned more than 30 days after delivery, or items not in their original condition.

Cancellation policy
Your offer to reserve a place on a course or seminar, and our acceptance implies a contract under which you accept the obligation to pay the specified fees in full prior to the commencement date. Refunds will only be made in the case of serious illness by yourself, spouse or domestic partner, dependent or close relative, or where the course or seminar has to be cancelled due to circumstances beyond the control of the GGF.

Payment
Payment must be in pounds sterling.

Questions regarding this statement should be directed to info@ggf.org.uk

GGF is a company limited by guarantee.
Registered in England no. 4063012. Registered office 44-48 Borough High Street, London, SE1 1XB